Shipping / Collection
LOCAL DELIVERY - SINGAPORE
| Delivery Type | Postage Cost | Delivery Time |
| Standard Courier | $4.50 / FREE (For orders above $100) | 2-3 working days |
Note: Delivery time does not include processing time.
Local orders are typically processed within 1-2 working days after payment is verified. Tracking number will be sent to your email upon dispatch.
Please expect possible shipping delays during sale or peak periods and public holidays.
SELF COLLECTION - SINGAPORE
| Collection Address | Collection Time |
|
Nail Wonderland 209A Lavender Street, Level 2 Process Time: 1 working day |
Mon/Tue: 11am - 4.30pm Closed on Wed, Sat & PHs |
|
Nail Wonderland @ Haji 42A Haji Lane Process Time: 1-2 working days |
Daily: 11am - 6.45pm Closed on Public Holidays |
Note: Your items will only be reserved after payment has been verified.
You will be notified via email when your order is ready for collection. Please come and collect only when you receive the email.
Orders that are not collected within 14 days from the email notification will be cancelled and there will be no refund made unless you have notified us in advance for late collection.
INTERNATIONAL ORDERS - USA/CANADA
USA:
Effective from 25 August 2025, our local postal service has suspended regular mail to USA due to new regulations from U.S. customs authorities.
Canada:
Effective from 25 September 2025, our local postal service has suspended regular mail to Canada due to the ongoing postal strike.
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We will be unable to take in any orders from the above mentioned countries until further notice.
INTERNATIONAL ORDERS - REST OF THE WORLD
| Parcel Weight | Postage Cost |
| Up to 250g | $12 / FREE (For orders above $200) |
| 250g to 500g | $21 |
| 500g to 1kg | $36 |
Note: In the event that the package exceeds the weight limit, customers will be asked to top up the balance shipping cost accordingly.
International orders are typically processed and shipped via Singapore Post's regular airmail with tracking within 3-5 working days after payment has been verified.
You may track your parcel here with the tracking number sent to you upon dispatch.
Disclaimer: We cannot confirm the shipping duration. It may take up to 3-4 business weeks (exclude processing time) for countries outside of Asia.
Please expect possible shipping delays during sale or peak periods and public holidays in destination country and/or Singapore.
EXPRESS INTERNATIONAL SHIPPING
Get your order within 3 business days via FedEx International Priority Shipping.
For Australia, please refer to the rates shown below.
For other countries, please email us to enquire.
| Total Spending | Postage Cost |
| Orders below $200 | $27 |
| Orders above $200 | $15 |
| Orders above $350 | FREE |
Note: Limited to metropolitan areas within FedEx service areas only.
Rates apply for parcels up to 500g only, additional top up of $13 for every 500g thereafter.
IMPORTANT - SHIPPING POLICY
- We will not be responsible if items are damaged or lost during shipping. Any reimbursement/replacements due to damage or loss due to shipping shall be offered at our sole discretion.
- We will not be responsible or offer any compensation for loss arising from incorrect information (eg. shipping address) provided by customer. In the event that the loss is due to our fault and/or negligence, the limit of our liability shall be the amount paid for the items and shipping.
- In the event that the mail is returned to us through no fault of ours, any additional shipping fees payable to re-deliver will be borne entirely by the customer.
- GST, taxes, duties for overseas orders, if any, shall be borne entirely by the customer. We will not be held responsible for any custom duties that may be assessed on the items that you have purchased from us.
- Import restrictions may be applicable in your country for items shipping from overseas. It is your responsibility to ensure that you posses the necessary license, if any, required to accept the incoming shipment. In the event that the items are confiscated by your customs due to any violation, whether of import laws or otherwise, we will not be held responsible for any loss arising from such confiscation.